Who are we?

We form partnerships with organisations in both the public and private sector with the aim to develop their teams and assist them in tackling their L&D challenges.


All of our training programmes are bespoke, working closely with our partners to assess areas needing improvement,  our teams of professional trainers, consultants and facilitators then build a bespoke programme that directly aims to tackle our partner’s organisational challenges. 

From the newest start-ups to some of the biggest global brands, whether it’s a series of workshops designed to introduce a company-wide change programme, to create a world-class sales organisation, or incorporate a blend of webinars to reach your teams globally,

Masterclass can help you maximise your team’s potential and deliver the breakthroughs you’ve long awaited. 

We provide tailored training programmes in the following fields:

  • Business Development
  • Change Management
  • Client Relationship Management
  • Coaching and Mentoring
  • Collaborative Working – ISO 9001 accredited
  • Communication Skills
  • Consultative Selling
  • Customer Service
  • Diversity & Inclusion
  • Emotional Intelligence
  • Employee Engagement
  • Graduate Onboarding
  • Kouzes and Posner – Leadership Challenge®
  • Leadership Consultancy
  • Management Training
  • Performance Management
  • Presentation Skills – including for Radio, TV & Video
  • Powerful Presence
  • Sales Training – from telesales to strategic bid management
  • Unconscious Bias

Upcoming Events (Public Webinars)

Presented by Isobel Rimmer

Founder, Executive Coach and Trainer, Masterclass Training

Masterclass Mini Series: What can we do to influence well?

15 May 2019 10:00 – 10:30 AM (BST)

Every day we are influencing, negotiating and persuading.

It might be to move or change a deadline because of the pressure of work. To get an idea across or suggest a new or different way of working.  You might be pitching to a client to win business, or looking to secure a budget for a project.  You might want to influence an interview panel to select you as their best candidate.

In this 30 minute webinar – part of the Masterclass Mini series – we’ll share with you a framework to help you influence more effectively and show you how a ‘pull’ rather than ‘push’ approach (even if it feels a bit strange to start with!) can help you achieve better outcomes.


Presented by Liz Preece

 Workplace Health and Wellbeing Specialist

Managing Workplace Wellbeing

22 May 2019 | 11:00 – 11:30 AM (BST)


As part of our Masterclass Mini webinar series, we are delighted to invite you to join us on the first of our Workplace Wellbeing 30 minute webinars. Workplace Wellbeing is on the agenda of the majority of UK CEO’s and building or developing workplace wellbeing is a key priority for over 60% of businesses. During this webinar, you’ll gain insights and tools so you have clarity regarding what’s included within workplace wellbeing, what the priorities should be and an opportunity to start exploring one of the key areas Managers can have a significant impact.

The objectives of this webinar are:

  • Understanding the reasons for developing workplace wellbeing and measuring its return on investment. 
  • An introduction to a model for workplace wellbeing. It can be difficult to be clear about what’s included and the priorities for action. The model will provide insight into this.
  • Exploring the link between performance, mental wellbeing and how Managers can contribute to this

Our learning formats offering are convenient for all

Our approach to delivering programmes is adaptable to all organisations, breaking down barriers with simplicity.