Introduction to Management - Leadership through people
Every manager needs a set of core skills and insights to enable them to manage people. This course is designed to give newly promoted or soon to be appointed managers an accelerated introduction to the techniques and issues that will make them successful managers.
Programme contents
- Your role as a manager
- Leadership styles – self assessment
- 7 Functions of leadership
- Setting SMART objectives
- Team formation – the stages
- Critical success factors for teams
- Performance monitoring and feedback
- Motivating and handling demotivation
- Delegating – when and how to delegate
- Managing your time effectively
- Problem identification and solving
- Decision making
- Personality styles
- Interpersonal skills
- Conflict handling
- Assertiveness
Course Duration: 1 Day
Location: Windsor
Price: £375 per delegate (+ VAT)
Date: 02 September 2010

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